Managed IT Services

Managed IT Services

SMALL AND MEDIUM SIZED ENTERPRISES!

Managed IT Services

System Monitoring


System monitoring done correctly is a proactive approach to identifying and fixing issues before they become problems, and can be summarised into one single, very quantifiable, objective; Cutting down the HIDDEN cost of lost productivity.

Managed IT Services

Patch Management


For most people, the number of patches required on a consistent basis can be overwhelming. Having a patch management solution in place ensures proactive measures are taken to prevent threats seriously compromising the security and reputation of your business.

Managed IT Services

Backup Management


Taking backup management and monitoring to the next level. We understand that backup management is more than just performing daily backups of systems or data. An essential part of a proper managed backup and recovery strategy is the follow-through of validating backups to ensure their integrity against file corruption or system failure.

Managed IT Services

Virus / Malware Protection


Organisations now have an obligations under the Privacy Act 1988 (Cth) to put in place reasonable security safeguards and to take reasonable steps to protect the personal information that they hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.

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Systems Maintained

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Systems Backed up

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Customer Satisfaction

System Monitoring

Our team will proactively monitor, maintain and support your IT environment, while working in consultation with key stakeholders at your company to proactively advise on any changes in technology which may help achieve your business objectives.

Preventive Maintenance

24/7/365 Monitoring

Guaranteed Response Time

Vendor Management

Quarterly IT Strategy Meetings

Monthly Reporting

IT Procurement Service

Change Process Management

Prioritisation of IT Service Tickets

Managed IT Services

Recoverability with System Monitoring

99%

Recoverability with No System Monitoring

45%

Patch Management

Patch management is an important part of our preventative maintenance, and is put in place to secure systems against vulnerabilities that are discovered over an extended period of time, and is applied to all parts of an information systems which include, operating systems, servers, routers, desktops, email clients, office suites, mobile devices, firewalls, and many other components that exist within the network infrastructure.

Patch Automation

24/7/365 Monitoring

Manage Vulnerabilities

Extensive Reporting

Automated System Discovery

Vulnerability Assessment Scan

Severity Based Patch Management

Policy-based Management

Prioritization of IT Service Tickets

Managed IT Services


Recoverability with Patch Management

99%

Recoverability with No Patch Management

28%

Backup Management

Your data matters, but your focus needs to be more on your business, and less on your infrastructure. This is why organisations use our backup-as-a-service, as it eliminate the heavy-lifting and constant monitoring of running data and system protection in house. For enterprise-class protection, our Backup as a Service allows you to restore as granular as required, from an individual file to an entire system. Additionally in the event of a disaster we can also restore a fully operational solution into our secure cloud.

Fully Managed Solution

24/7/365 Monitoring

End to End Encryption

Immune to Ransomware

State of the Art Technology

Customised Scheduling

Cost Effective and Reliable

On Premises and Cloud Solution

24/7 Emergency System Restores

Managed IT Services

Recoverability with Backup Management

100%

Recoverability without Backup Managemen

7%

Virus and Malware Protection

When you rely heavily on technology, it is usually the lack of experience that results in the failure to detect and respond to threats in advance. To ensure the security of your network, we ensure the right technology and expertise is in place to handle evasive threats, especially viruses and malware.

Advanced Security Management

24/7/365 Monitoring

Fast Response To Treats

Advanced Behavioural Heuristics

File & Removable Media Protection

Compliance Reporting

Multi-Vector Protection

Enterprise Class Solution

User Awareness Training

Managed IT Services

Recoverability with virus protection

99%

Recoverability with No virus protection

28%

Policy Management

Policy Management is a comprehensive approach to managing all the computers within an organisation. Despite its name, policy management includes overseeing desktops, laptops, servers and other computing devices such as network routers and firewalls. Ensuring user accounts have the appropriate permissions to perform their tasks while reducing the administrative rights a virus or ransomware could exploit. Given the rise of ransomware attacks, accounts having too much assess that can be compromised and then exploit should be seen as a serious concern.

Fully Managed Solution

On Premises and Cloud Solution

Network Audits

Active Directory

Security Audits

Cost Effective and Reliable

Managed IT Services

Stability with Policy Management

95%

Stability without Policy Management

45%

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

  • CoLab AustraliaCoLab Australia

    Virtual IT Managed Services are always a pleasure to work with. They have both the competence and the confidence to bring excellent solutions to our IT requirements.  I would highly recommend Virtual IT Managed Services to any business to manage their IT systems and support.

    Graeme Lauridsen, Business Owner

  • FKG GardenerFKG Gardener

    We were significantly behind the times in our understanding of this space and had no structure or plan to begin this journey.  Virtual IT Managed Services helped us to understand the types of technologies available in this space and helped implement a number of our initial Azure servers to improve resilience of various business functions.

    Scott Carter, Services Manager

  • Capital FinancingCapital Financing

    As a new start up business there is a lot to consider when it comes to making a business work along with working in the business.  I have a little IT knowledge but not enough to ensure that I had all my IT systems set up right.  From the start Peter and his team at Virtual IT Managed Services were able to help me set up Outlook, Office 365, an effective back up solutions and web page design.  I would highly recommend Virtual IT Managed Services to any business, big or small, new or established to manage their IT systems and support.

    Rohan Burgess, Business Owner

  • HRLTHRLT

    The overall experience I’ve had while working with Virtual IT Managed Services has been fast, friendly and efficient. The team supply incredible support and complement our internal IT department. With their guidance and expertise, we have successfully migrated to Office 365, have a well-managed cloud backup solution and with their assistance, significantly reduced our Microsoft licensing costs. I highly recommend Virtual IT Managed Services to anyone that requires an established, efficient and reliable IT service provider.

    Keith Talty , Financial Controller

  • Northern OrthotoNorthern Orthoto

    Virtual IT Managed Services supports all aspects of Northern Orthotics – from help-desk enquiries right through the very complex requirements of a modern orthotics business. The team consistently works hard to find the most efficient, cost effective solutions for our IT requirements.  They are up to date with all the latest technology, including web hosting / maintenance, and cloud based storage of our data so we are confident that our data will be safe and secure. We are more than happy with their service – it is prompt, reliable and we are thankful to have them as our trusted advisor.

     Andrew Elliott, Orthotist M.A.O.P.A., M.I.S.P.O

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